Sales
For all new sales enquiries and existing customer sales enquiries:
Phone: 1300 663 400 Option 1
Fax: 1300 665 400
Email: sales@ispone.com.au
Hours of Operation: 9am – 5pm EST
Ordering & Provisioning
For all service submissions & provisioning enquiries:
Phone: 1300 663 400 Option 4
Fax: 1300 665 400
Email: provision@ispone.com.au
Hours of Operation: 9am – 5pm EST
Mobile Porting
All mobile porting queries and related issues:
Phone: 1300 663 800
Fax: 1300 665 400
Email: mobileporting@ispone.com.au
Hours of Operation:
8am – 8pm EST Monday to Friday
10am – 6pm Saturday
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Billing & Accounts
Wholesale Billing and general account enquiries:
Phone: 1300 663 400 Option 2
Fax: 1300 665 400
Email: accounts@ispone.com.au
Hours of Operation: 9am – 5pm EST
Support & Faults
All service support and related fault enquiries:
Phone: 1300 663 400 Option 3
Fax: 1300 665 400
Email: support@ispone.com.au
Hours of Operation: 9am – 6pm EST
Pager Support 6pm – 9am EST
Network Contacts
Mail Administrators: mailadmin@ispone.com.au
Network Administrators: netadmin@ispone.com.au
Network Abuse Handling: abuse@ispone.com.au
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