Fixed Line & VoIP Billing

The mass volume of voice traffic is still transported over fixed fixed line networks. Telecom companies that offer traditional telephony services need a flexible billing and customer care solution to support these services and ensure growth and revenue generation. A complete packaged solution that covers all billing and management aspects of the service operation enables operators to reduce costs, speed time-to-market and assure revenue.

Proven Track Record

ACH!EVE Billing has proven across Australia that it is the ideal solution for both traditional fixed line telephone services and VoIP services. The system meets the needs for offering either one of these services, or both simultaneously. Quick configuration of new products and services, robust rating and billing engines and hardware procurement for broadband and VoIP subscribers, are all features that will make ACH!EVE BILLING an important tool in generating revenue streams.

Key Features

ACH!EVE BILLING provides traditional fixed line and VoIP providers with a complete solution that simplifies deployment and allows fast ROI.

Customer Care - Comprehensive customer care functionality utilizing a friendly GUI that eases the day-to-day CSR tasks.

Service Order and Trouble Ticketing - All tasks and customer tickets are managed by the work order facility.

Multiple Services and Rating Plans - Allowing the operator to define an unlimited number of services, bundles and rating plans.

Bill Production - Flexible invoice generation and shipment options.

Finance and A/R - Adjustments, payments and one-time charges and credits are easily performed and tracked .

Roaming Support - Billing and managing visiting subscribers on your network, as well as billing your subscribers for roaming on another network.